NorthBay Health’s Administrative Fellowship program provides exceptional opportunities to help recent post-graduates transition successfully from graduate school into practical, real-life healthcare leadership experience.
Program Highlights
Our Fellowship program allows participants to explore various healthcare disciplines within NorthBay Health’s Hospital Operations, Ambulatory Operations and Corporate functions.
Administrative Fellows will enjoy focused one-on-one leadership mentoring with a NorthBay executive, and will have exposure to several other executives or their designees.
Each Administrative Fellow will be assigned a home area of responsibility. The Senior Vice President (or designee) of that area will be their designated executive mentor for their entire fellowship (One year). In 2025, NorthBay will commit to two Administrative Fellows.
Our Program Goals
- To provide Administrative fellows with comprehensive training and experience in all aspects of healthcare administration.
- To enhance leadership skills and prepare fellows for successful careers in healthcare leadership.
- To make positive contributions to the operational and financial well-being of the organization.
The Key Skills & Competencies You Will Learn
- Leadership: Acquire skills to lead and influence others, manage projects, and work collaboratively with multidisciplinary teams.
- Communication Skills: Finesse written and verbal communication skills, including the ability to present complex information clearly and concisely.
- Problem-Solving: Identify and solve complex leadership problems.
- Analytical Skills: Analyze data, identify trends, and draw conclusions to support decision-making.
- Financial Acumen: Gain an understanding of financial statements, budgeting, forecasting, cost accounting, and investment principles.
- Healthcare Knowledge: Leave with a high level of understanding of the healthcare industry, including healthcare delivery systems, regulations, and trends.
- Technical Proficiency: Gain a degree of proficiency in relevant software applications used at NorthBay Health.
Administrative Fellowship Program Details
Application Process
- Eligibility Requirements: Recent post-graduates. (MHA, MBA, MPA, MPH, MSN)
- Number of Fellows per year: Two in 2025
- Application Deadline: April 30, 2025
- How to apply: Apply online here
- Duration: 12 months (Full Time, exempt employment)
- Compensation: $80K annual Salary; ($38.46/hr.)
Cohort Timelines
- Fellowship Begins: July 7, 2025
- Fellowship Ends: June 26, 2026
Administrative Fellows will participate in an executive mentoring program. Each Fellow will be paired with a NorthBay Senior Vice President or designee, as their primary mentor for a year.
Administrative Fellows will receive mentoring and coaching training, to prepare them to be effective at mentoring and coaching others, in the future.
Fellows will be exposed to specific services via arranged Shadowing opportunities if interested.
After the first cohort, subsequent cohorts of fellows will be paired with interested alumni fellows as an additional resource/buddy.
Professional Association Memberships:
Fellows will have the opportunity to be members of the following associations during their one-year fellowship at NorthBay:
- Required
- Optional
Fellows will be able to attend webinars and/or virtual trainings sessions hosted by NCAF, NCHL, ACHE.
Each Administrative Fellow will be assigned a home area of responsibility. The Senior Vice President (or designee) of that area will be their designated executive mentor for their entire fellowship.
Leadership Enhancement:
Fellows will have access to "Internal Leadership Enhancement" courses facilitated by industry experts, leadership books and seats on world-class learning sites such as:
- Coursera
- LinkedIn Learning
- FranklinCovey
- OpenSesame
Rotational schedule:
Each fellow rotates through Hospital Operations, Ambulatory Operations and 2 areas of Corporate/Administration, to gain exposure and hands-on experience.
- 5-month core rotation in Nursing & Hospital Operations.
- 5-month core rotation in Ambulatory Operations.
- 2-month rotation in Corporate/Administration.
5-Month Hospital Operations Rotation
- Nursing & Hospital Operations: Bed management, patient flow, and capacity planning, Staffing, Budgeting, Capital Management, Environmental Services, Food & Nutrition, Security Operations, Facility Management and Emergency Preparedness.
- Patient Safety & Regulatory Compliance: Patient safety protocols and infection control. Performance Improvement, Accreditation preparation (i.e. Joint Commission, CMS audits), MedStaff.
- Patient Experience: Enhancing patient satisfaction and engagement initiatives.
5-Month Ambulatory Operations Rotation
- Ambulatory Clinic Operations: Workflow optimization for primary care, specialty, and urgent care. Telehealth integration and access-to-care strategies. Coordination between inpatient and outpatient services. Community outreach, preventive care programs Physician & Staff Relations. Provider productivity models. Ambulatory care staffing and scheduling, training & retention.
- Ancillary: Pharmacy, Lab, Radiology services (Inpatient & outpatient)
2-month Corporate/Administration Rotation
- Human Resources (Two Weeks)
- Talent Acquisition: Understanding talent acquisition processes and onboarding.
- Employee & Labor Relations: Conflict resolution, legal compliance, employee engagement & retention strategies, labor relations, performance management.
- Compensation & Benefits: Salary structures, incentive programs, benefits administration, Leave of Absence, HR information Systems & Analytics.
- Training & Development: Leadership development, career growth pathways, identifying strengths and closing skill gaps, mentoring & coaching, designing training programs in the Learning Management System, compliance training.
- Finance (Two Weeks)
- Financial Planning & Budgeting: Introduction to developing and managing healthcare operating and capital budgets. Forecasting revenue and expenses. Analyzing variances. Learning forecasting techniques (e.g., regression analysis, trend analysis).
- Introduction to analyzing monthly financial statements (income statement, balance sheet, cash flow statement).
- Understanding the revenue cycle process from patient registration through billing and collections. Optimizing revenue capture and minimizing denials.
- Introduction to Payroll
- Information Technology (One Week)
- Healthcare Operations & IT Integration: Understanding how IT supports operations and improves patient care, including clinical workflows and non-clinical operations.
- Systems Management: Introduction to clinical and non-clinical systems.
- Healthcare IT Infrastructure: Understanding data centers, networking, cloud technologies, and infrastructure management in healthcare settings.
- Data Security & Privacy: Learning best practices for securing patient data, dealing with encryption, data breaches, and compliance with HIPAA and cybersecurity frameworks.
- Strategy (One Week)
- Foster innovation and improvement: Equip fellows with the skills and knowledge to drive quality improvement initiatives, optimize patient care, and implement evidence-based practices across the health system.
- Cultivate a data-driven approach: Develop fellows' ability to leverage healthcare data analytics, performance metrics, and population health strategies to inform decision-making and achieve system-wide improvements.
- Enhance operational strategy development: Provide Administrative Fellows with training in operational strategy to prepare them for leadership roles within health systems.
- Philanthropy (One Week)
- Fundraising Strategy: Learning how to develop and implement a comprehensive fundraising strategies aligned with the hospital's mission and goals, including major gifts, annual giving, planned giving, corporate donations, grant solicitation, capital campaigns, and special events.
- Donor Relations: Learning how to cultivate and maintain relationships with current and potential donors, including individuals, foundations, corporations, and other organizations.
- Fundraising Participation: Participate in fundraising activities, including soliciting donations, organizing events, and preparing grant proposal
- Project Management Team (One Week)
- Resource for Capstone Project
In Consultation with NorthBay’s Project Management Team, each Fellow will undertake a significant project during their fellowship. Projects must be approved by the fellows mentors, and the SVP of the area for the project, prior to starting the project.
Examples of projects:
- Process Improvement: Streamlining processes, improving budgeting efficiency etc.
- Financial Analysis: Analyzing the profitability of a specific service line, developing a cost-benefit analysis for a new program etc.
- Strategic Planning: Developing a model for a new initiative.
Project Outcomes
Fellows will be expected to present their project findings and recommendations to senior leadership during the graduation event.
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