Welcome to NorthBay Health!
Whether your needs are simple or complex, we will be here for you on your health care journey. From oncology to open heart surgery, and from birth through the end of life, NorthBay Health has teams of dedicated medical experts ready to partner with you in making the decisions that are right for you. Our teams of primary and specialty care providers are committed to delivering advanced medicine here to the community we serve.
Here are seven simple steps for new patients to get started:
We believe the best care happens when you have a solid relationship with your Primary Care doctor, a physician who knows you and can help you reach your health goals. Use our provider search below to find photos, videos and biographies of our doctors. Not quite sure who to choose? Call Kelly, our Health Plan Specialist at (707) 301-4071 and she will help you through the process!
Find a primary care doctor in your area:
American Canyon, CA Dixon, CAFairfield, CA Green Valley, CA Vacaville, CASearch all doctors
You can make your first appointment online with the doctor you've chosen, or by calling NorthBay Health Primary Care at (707) 646-5500 and pressing "1" for new patients when prompted.
When you call, be sure to let the representative know if there are any circumstances that might require an appointment sooner, such as if you need refills on prescriptions or are experiencing symptoms that need urgent attention.
As a new patient, you will be asked to complete some forms. You are welcome print, complete and bring the forms with you to your first appointment or plan to arrive 15 minutes early to allow time to fill them out in person.
We understand that plans can change and you may need to reschedule your appointment. Please be sure to review the patient visit guidelines.
If you need to cancel or reschedule your appointment, please call us (707) 646-5500.
Forms you will need for your first appointment:
Don’t forget to ask your patient service representative about our patient portal, MyNorthBayDoc. Sign up and stay connected with your doctors, anytime, anywhere from any device. Schedule appointments online with your primary care doctor, message your care team, request medications, view lab and most test results and access your health records securely. Don’t worry if you forgot to sign-up with our patient service representative, you can also enroll online.
Be sure to transfer your medical records and history so your new doctor has all the information needed to be able to provide you with the most effective and appropriate treatments and services. You can elect to transfer the entire file, select parts, or just a summary. It may take 15 days for your previous provider to process your request, so please submit your request as soon as possible.
Please bring all prescriptions, in their original bottles, with you to your first appointment. You and your doctor will review your medications, and if needed, a new prescription(s) will be provided. Your prescriptions can be sent to any pharmacy that your insurance provider contracts with. Please be sure to share your preferred pharmacy.
If you are in need of specialty care, your Primary Care doctor will make recommendations and connect you with the NorthBay specialist best suited to treat your specific needs. Our specialists are located throughout Solano County, and many even offer appointments conveniently within our Centers for Primary Care. Because NorthBay Health is a member of the Mayo Clinic Care Network, our patients can even get a second-opinion from national experts without having to leave home. This means the care you receive from NorthBay specialists is enhanced by Mayo Clinic expertise and knowledge.
When you're not feeling your best, you don’t want to wait to get care. Our team of Emergency-Room-trained physicians and clinicians provide convenient, comfortable, personalized care to get you feeling better faster without long wait times. NorthBay Urgent Care locations are open in Fairfield and Vacaville, seven days a week for treatment on a wide range of conditions from colds and flu to broken bones. Onsite lab, X-Ray and pharmacy is available.
If you're suffering from unexpected bone and joint pain or an injury, same-day access to comprehensive services with our talented orthopedic network is available at our NorthBay Center for Orthopedics in Fairfield.