Provider Portal | NorthBay Heatlh

Welcome to the NorthBay Provider Portal

NorthBay Health knows that timely and secure access to key patient health information is important for both physicians and their patients. The NorthBay Provider Portal will put all that information at your fingertips – using an efficient and streamlined platform, so you can spend more time focusing on the patient.

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Access the NorthBay Provider Portal

Existing User Login

Don't have a login? Learn how to get started.

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Learning is Quick and Easy

Most people feel that 30 minutes of learning is sufficient to be comfortable with the basic functions.

See our learning guide on available provider portal services and quick links to their corresponding help pages.

What is the NorthBay Provider Portal?

Use the NorthBay Provider Portal to access and share patient health information with other doctors, hospitals or other service providers. It makes it easy to collaborate, so you can share treatment information and patient demographic data. The portal will be rolled out in phases.

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In Phase 1

You’ll have access to:

Hospital discharge summaries and instructions.
Notice after your patient is seen at one of NorthBay Health’s Emergency Departments in Fairfield and Vacaville.
Improved communication with other providers and office staff.

Forest green circle with a white number 2 in the center.

In Phase 2

You’ll have access to:

Real-time lab results, clinical reports and other documents.
Radiology, X-ray, MRI, CT, EKG, pathology, cardiology, catheterization and operative reports.
See chart updates made for your patient by other providers.
Information from remote locations by smartphone.

Getting Started with the NorthBay Provider Portal

Access to the NorthBay Provider Portal is by invitation only. If interested in the Provider Portal, please contact your NorthBay contact to learn more. If you don't have a NorthBay contact, contact Kelly Rhoads-Poston, Senior Business Development Liaison, at (707) 646-3293 or email her at KRhoadsPoston@NorthBay.org.

Additional Information

Privacy Pratices

Because the NorthBay Provider Portal functions under HIPAA requirements, the use of patient health information on this platform does not require patient consent if the information is limited to use for treatment, payment and operations. HIPAA does require patients be notified of the privacy policies of the practice, though. Your current practice privacy notification may cover the NorthBay Provider Portal.

Access the NorthBay Provider Portal

Existing User Login

Insurance	Medical Group	Hospitals	Surgery
Aetna HMO **
Aetna: PPO, EPO, POS
Anthem Blue Cross HMO **
Anthem Blue Cross PPO, EPO, POS, PPO/EPO
Anthem MediBlue Access (PPO) Medicare Advantage
Anthem MediBlue Dual Access (PPO D-SNP)(Medicare/Medi-Cal)
Anthem Medical Local Preferred Provider Organization (LPPO). (Out-of-state Blue Cross/Blue Shield Medicare Advantage PPO)
Anthem Medicare Preferred PPO Plan
Blue Cross Blue Shield PPO
Blue Shield HMO: Access+, Individual Family Plan, Local Access+, Providence Option Plus, SaveNet, Trio **
Blue Shield, Standard PPO, POS
Brand New Day Medicare Advantage Plan (specialty referral only)
CalPERS: PERS Platinum (PPO) and PERS Gold (PPO)
CHAMPVA
Cigna HMO, PPO, POS
Compass Rose Plan
*New* Covered California: Anthem Blue Cross PPO
*New* Covered California: Blue Shield HMO **
Covered California: Western Health Advantage
FEHB: Blue Cross Blue Shield PPO
First Health/Coventry PPO, EP
GEHA PPO Plans
Health Net HMO: Blue & Gold, SmartCare - CalPERS, WholeCare **
Health Net PPO, POS
Health Smart EPO
Health Smart POS
Health Smart PPO
Mail Handlers Benefit Trust PPO, POS
Medi-Cal
Medicare
Medicare Supplemental Plans A-N (i.e. AARP, Mutual of Omaha, etc)
MultiPlan/Private Healthcare Systems (PHCS) PPO, POS
Partnership HealthPlan of CA (Currently not accepting new patients for Primary Care)
Private Healthcare Systems PPO, POS
Three Rivers Provider Network PPO
TRICARE (includes TRICARE for Life)
UnitedHealthcare AARP Medicare Advantage Choice (PPO)
UnitedHealthcare Employer Retiree Medicare Advantage Plan PPO
UnitedHealthcare HMO: Signature Value, Signature Value Focus **
UnitedHealthcare Medicare Advantage Assure (HMO)
UnitedHealthcare PPO, EPO, POS
UnitedHealthcare, AARP MedicareComplete, SecureHorizons (HMO)
Western Health Advantage
Western Health Advantage MyCare & MyCare Plus