Contact Us
Phone Numbers
(707) 646-3595
(707) 646-3517
NorthBay Hospice & Bereavement:
2470 Hilborn Road, Suite 240, Fairfield, CA 94534
Office Hours
Mon-Fri 8:00 a.m. to 5:00 p.m.

NorthBay Hospice offers a team-oriented approach providing expert pain and symptom management and compassionate care for patients and families facing life-limiting illnesses. At the center of hospice and palliative care is the belief that each of us has the right to die pain-free and with dignity, and that our families will receive the necessary support to allow us to do so.

Hospice focuses on caring, not curing and in most cases care is provided in the patient's home. Hospice care also is provided in board-and-care homes, skilled nursing facilities and other long-term care facilities. Services are available to everyone in our community regardless of their ability to pay. Medicare, Partnership Health Plan, Tricare and most private insurance plans, HMOs, and other health insurance cover hospice services.

These are the types of services NorthBay Hospice offers:

  • Pain and symptom management
  • Personal care (such as bathing) and assist with activities of daily living by home health aides
  • Assistance for the patient and loved ones with the emotional, psychosocial and spiritual aspects of dying
  • Drugs, medical supplies, and equipment
  • Coaching for the family on what to expect in the course of the illness and how to care for the patient
  • Bereavement care and counseling to surviving family and friends

You may contact us directly or be referred by your doctor. NorthBay Hospice provides care as long as necessary.

More About Hospice

As soon as a patient decides to change their care focus from “cure” to “comfort” they may be ready for hospice. If a physician referral was made, the NorthBay Hospice director will call to set up a visit. A physician referral is not required, patients may enroll on their own, just call us.

Usually, family members are the primary caregivers and, when appropriate, help make decisions for the terminally ill loved one. Members of the hospice team visit regularly to check on the patient’s condition and provide education and support for family members as well as other services. Home health aides make regular visits to provide personal care (such as bathing) and to assist with activities of daily living. Hospice staff is on-call 24 hours a day, seven days a week.

Our hospice team develops a care plan that meets each patient's individual needs for pain management and symptom control. The team consists of:

  • The patient's physician
  • Hospice medical director
  • Nurses with special training
  • Home health aides
  • Social workers
  • Chaplain
  • Trained volunteers
  • Speech, physical, and occupational therapists, if needed.

A referral to hospice care does not always mean death is imminent. With attentive care, comfort and peace of mind that comes with addressing end-of-life decisions, some patients rebound physically as well as mentally. Hospice care can be temporarily or permanently discontinued and curative measures reinstated if a patient improves.

If you don’t fit the criteria for hospice and you’re coping with a serious, life-threatening illness that is limiting your ability to function on a daily basis or preventing you from doing the things you enjoy, consider palliative care. In addition to better symptom management, benefits may include a better understanding of your illness and its progression, and may help you avoid frequent, costly hospital stays and emergency room visits.Palliative care can be initiated at any stage of a serious chronic or progressive illness. Unlike hospice care, palliative care is not limited to those considered to be terminally ill.

Hospice volunteers marching in a parade that celebrated veterans.If you would like to visit hospice patients, relieve their families by providing respite care, help out in the office, build our community network, or offer your gifts and talents — we want to talk with you!

As a NorthBay Hospice Volunteer, you become a vital member on the NorthBay Hospice team:

  • Patient Care consists of companionship to patient, support and relief to family members and caregivers, and help with shopping and errands.
  • Bereavement volunteers provide continued support to family and friends after the death of a loved one, with phone calls or visits and monthly mailings.
  • Office Support consists of filing, copying, mailing, assembling packets, bagging supplies for patients, and assembling patient information packets.
  • Special Events/Fundraising volunteers assist with NorthBay's annual Tree of Memories Ceremony.

Hospice volunteers marching in a parade that celebrated veterans.Volunteers are required to complete 30 hours of orientation and training sessions and participate in regular monthly meetings. We offer sessions twice a year for Patient Care and Bereavement volunteers, and ongoing sessions for Office Support, events and fundraising volunteers.

For more information, please call us at:(707) 646-3517, or complete our volunteer application.

Group of Tree of Memories attendants holding up that year's special ornament.The holidays can be a challenging time if you've lost a loved one. NorthBay Hospice's annual Tree of Memories offers people an opportunity to remember and honor their friends and loved ones during a thoughtfully designed ceremony early December.

For more information, contact NorthBay Hospice & Bereavement at (707) 646-3517. Learn more about our most recent Tree of Memories event.

"We will do what we can, not only to help you die peacefully, but also to live until you die."
— Dame Cicely Saunders, physician, nurse and founder of the Hospice movement (1918-2005).

Donate Online to Hospice

Light green rounded square with a white vector of hands holding a soft pink heart.

CaringInfo, a program of the National Hospice and Palliative Care Organization, provides free resources to educate and empower patients and caregivers to make decisions about serious illness and end-of-life care and services

Light blue rounded square with the white icon of a check list.

Have you asked your care provider about POLST? POLST, or Physician Orders for Life-Sustaining Treatment, is a medical order signed by a patient and health care provider that gives seriously-ill patients more control over their end-of-life care.

We Honor Veterans 4 start accredidation logo